Internet Security Tips

1.

Keep your ManuTouch PIN confidential . Do NOT disclose your ManuTouch PIN to anyone, including Manulife staff, for any reason whatsoever.

2.

Do not save your Login ID or PIN on your browser.

3. Log off your online session once you have completed your transactions.
4. Clear your browser's cache or internet history after each session.
5.

Keep your computer updated with the latest anti-virus and firewall updates.

6. Use only PCs or devices that you trust .
7.

Ensure authenticity of the website.

8. Do not execute files from untrusted media.
9.

Check your transaction history regularly.

   
 

Note : Manulife (Singapore) Pte Ltd shall not be responsible for any loss incurred due to the User 's failure to exercise due care, including but not limited to the Internet Security Tips, in assessing ManuTouch.
     
1. Keep your personal PIN confidential at all times
  Your personal PIN serves as an important key to establish your identity in the online environment. It is therefore crucial that you safeguard and protect your password using the following tips :
 
Ensure no one can view your account or PIN while logging in to the system.
 
Keep your PIN confidential at all times. Do not divulge it to anyone. Do Not disclose your ManuTouch Pin to anyone, including Manulife staff, for any reason whatsoever.
 
Do not select a password that is easy to guess, such as your phone no., initials, NRIC no., date of birth etc. Choose a strong and unique PIN.
 
Avoid using the same character/ digit twice (eg. 12234567), sequential numbers (eg. 12345678) or re-using a password.
 
Change your PIN regularly.
 
Remember your PIN. Do not store it on your PC hard-disk, pieces of paper or any other insecure means.
 

Ensure that the URL is preceded by "https" when performing online transactions.
Netscape : An icon that looks like a lock/key can be found in the browser.
Internet Explorer : Right click on the page and select 'Properties' to check that your session is secure.

   
2.

Do not save your PIN on your browser

  Avoid saving your ManuTouch Login ID and PIN using the 'Autocomplete' function of your browser. This is because some browsers store and indicate possible matches from your previous entries.
   
3. Logoff your online session
  Logoff your online session once you have completed your transaction or if you have to leave your PC, even for a while. You may also activate your password-protected screen saver as an added protection.
   
4. Clear your browser's cache
  Temporary files stored in your computer called cache files and history can retain information and data. Remember to clear the browser's cache and history after each internet session so that your account information is removed, especially if you are using a shared computer.
   
5. Keep your computer updated with the latest anti-virus and firewall updates
 

You should take the necessary precaution to protect your computer from viruses/ malicious programs (eg. Trojan Horses) which can destroy critical data. These programs can also capture your password keystrokes and personal information without your knowledge.
To avoid getting infected, we advise you to :

 
Equip your computer with the latest virus detection software and personal firewall to protect against virus attacks, hackers and malicious programs. These should be updated regularly.
 
Avoid downloading software from dubious websites.
 
Delete junk / chain e-mails.
 
Avoid using programs which enable you to automatically get or preview files.
   
6.

Use only PCs or devices that you trust

  Refrain from performing online transactions on shared/ public PCs or devices. This is because there can be keystokes capturing application that can log down your User IDs and passwords.
   
7.

Ensure authenticity of the website

  Check the URL and Manulife's name in the digital certificate before entering your ManuTouch Login ID and PIN. This is to ensure that the website you are visiting belongs to Manulife.
   
8. Do not execute files from untrusted media
  Always scan the media before executing the files. They may contain malicious codes or viruses.
   
9. Check your transaction history regularly
  This is to ensure that there are no unauthorized transactions.
     
 

Note : Manulife (Singapore) Pte Ltd shall not be responsible for any loss incurred due to the User's failure to exercise due care, including but not limited to the Internet Security Tips, in assessing ManuTouch.

     
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